Claudia
Duma 

VP of Operations

Claudia Duma is a seasoned marketing professional with a robust background in digital strategy, client engagement, and operations management. A Texas Tech University graduate with a degree in Public Relations and a minor in Marketing, Claudia has built a career focused on crafting compelling brand narratives, optimizing marketing processes, and delivering measurable results for high-level business clients.

Since January 2018, Claudia has served as the Vice President of Operations at Ingage Biz, an outsourced marketing firm specializing in public relations, pay-per-click advertising, and digital marketing solutions for industries such as law, finance, government, IT, and higher education. In this role, she has successfully developed and executed social media strategies across multiple platforms, overseeing more than 12 client accounts and driving brand awareness, audience engagement, and lead generation. She has played a key role in streamlining client onboarding, improving internal workflows, and ensuring the seamless execution of marketing campaigns. Additionally, Claudia leads recruitment and team development initiatives, helping shape the company’s growth by hiring top-tier marketing professionals.

Claudia’s career also includes more than a decade at Walt Disney World, where she specialized in VIP talent relations and guest experience management. As a Talent Relations Coordinator, she facilitated celebrity visits, media events, and exclusive Disney experiences, working closely with public relations teams to ensure seamless, personalized interactions. She also led high-profile engagement initiatives for A-list guests, demonstrating expertise in hospitality, brand representation, and executive-level logistics.

With a passion for strategic marketing, operational excellence, and brand storytelling, Claudia continues to make a significant impact in the digital marketing space, helping businesses amplify their presence and connect with their audiences effectively.